These SMS Terms and Conditions govern the text-messaging program operated by Midwest Gold Exchange LLC, doing business as The Gold ATM (“The Gold ATM,” “we,” “us,” or “our”).
1. Program description
The Gold ATM uses SMS and MMS primarily for one-to-one customer-service conversations. Customers may initiate a conversation by manually texting our publicly listed business number after finding it on this website, a business profile, an advertisement, a business listing, or other public material.
When you text The Gold ATM, you consent to replies related to the inquiry you initiated. Messages may concern items we purchase, our evaluation process, office locations and hours, availability, an existing evaluation or purchase transaction, or another customer-service question related to your inquiry.
This program is not used for unsolicited bulk messaging, purchased contact lists, or recurring promotional text-message blasts.
2. Consent
By initiating a text-message conversation with The Gold ATM, you authorize Midwest Gold Exchange LLC, doing business as The Gold ATM, to reply to the telephone number from which you contacted us. Your consent applies to the conversation or customer-service matter you initiated.
Consent to receive text messages is not a condition of visiting our offices, having an item evaluated, accepting an offer, or using our services.
3. Message frequency
Message frequency varies based on your inquiry and interaction with us. Because this is primarily a conversational customer-service program, the number of messages you receive depends on the nature and duration of your conversation.
4. Message and data rates
Message and data rates may apply according to your wireless carrier and mobile-service plan. The Gold ATM does not charge a separate fee for participating in its text-messaging program.
5. Opting out
You may opt out of receiving SMS or MMS messages from The Gold ATM at any time by replying STOP.
After you reply STOP, we may send one final message confirming that you have been unsubscribed. No further messages will be sent unless you later initiate a new conversation or take another valid step to resume messaging. Where supported, you may reply START or UNSTOP to resume messaging.
6. Help and customer support
Reply HELP for assistance.
You may also email sales@thegoldatm.com.
7. Message delivery
Wireless carriers are not liable for delayed or undelivered messages.
Delivery may be affected by your wireless carrier, mobile device, coverage, service availability, or other circumstances outside The Gold ATM’s control. Not every carrier or device supports every SMS or MMS feature.
8. Mobile-information privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Read our complete Privacy Policy.
9. Changes to these SMS Terms
We may update these SMS Terms periodically. Changes become effective when the updated terms are posted with a revised effective date.
10. Contact information
Midwest Gold Exchange LLCDoing business as The Gold ATM
2300 Windy Ridge Parkway, Suite 350S
Atlanta, Georgia 30339
Email: sales@thegoldatm.com
Phone: 770-746-7237